Frequently Asked Questions

This Agreement was last modified on 18th August 2019

What Shipping Methods Are Available?

Vanta Racing ships merchandise worldwide using FedEx, UPS, DHL, & USPS. Many of the products on Vanta Racing will ship for free; if you do not see the FREE SHIPPING icon under the product description, simply add the merchandise to your cart and enter your address to see real time shipping costs.

How Long Will it Take To Get My Package?

Merchandise that is in stock usually ships within 24 hours. Shipping time varies on items that are custom or made to order as they may have to be manufactured, painted, embroidered, or assembled.Normally Delivery takes maximum 3-5 Business days

Damaged or Defective Item(s)

Quick solutions for unpredictable situations

In the rare event that your product is delivered damaged/defective, please let us know so we can process a replacement immediately at no additional cost. Please do not attempt to install a damaged part and settle for less than what you paid for.

There are a few important things to keep in mind:

  • Products must be in the original packaging for possible courier pickup/inspection (please do not assemble, install, or modify the product in any way).
  • There are additional requirements for products that ship freight.

Damage claims in 3 Easy Steps:

  • File a Claim
  • Keep item in original packaging (Some items will need to be picked up for courier inspection)
  • Receive your Replacement (A replacement will be processed immediately)

What Can I Return?

If you are not completely satisfied with your purchase, we will be happy to accept a return for a refund or exchange on products in new/unused condition within 30 days of delivery.

Items must be in new condition and in the original packaging (please do not assemble, install, or modify the product in any way). In the event of fitment, flaw or defect pictures may be necessary to complete your request.

FAQ

Technical & Fitment Issues

Thank you for choosing Vanta Racing. We want to make the installation of your new product as easy as possible. If you are having trouble installing your item, or the product does not seem to be fitting your vehicle, please let us know. Our Technical Customer Care specialists will gladly assist you in installing your product free of charge.

What payments do you accept?

We accept payments by Bitcoin ,Western Union , MoneyGram,Interac Email Transfer, Bank Transfer ,PayPal ,Credit/Debit Card through VANILLA. We offer 30% Discount for all orders paid with bitcoin and 20% discount for orders paid with Western Union or Interac Email Money Transfer

Price Match Guarantee

We’re so committed to providing you the best customer experience; you will never pay more with Vanta Racing!

So, you love Vanta Racing, but you found a product on another site for less. Don’t panic. We’ll match prices listed from any competitor’s website or other reputable source. There’s no rush either; if you find your product listed for less within one year of purchase, we’ll refund the difference.

There are a few important things to keep in mind:

        • Price match cannot be combined with other promotional offers
        • Price match doesn’t include applicable sales taxes

When can I expect my refund to be processed?

A credit will be processed within 2 business days to the original form of payment. If the original form of Payment is no longer valid a Vanta Racing Gift Certificate will be issued.

Is your website secure?

Yes. Our website is Norton Secured and tested daily. You can rest assured your shopping experience with us is a safe one! We also encrypt all traffic on our site for all customer security

I'm not ready to buy just yet? Is there a way to save my items?

Yes! We offer a Wish List to save items until you are ready to make your purchase. When you are viewing items on vantaracing.com you will see ‘Add to Wish List’ available just below the large ‘Add to Cart’ button.